Layered by design
Independent controls protect access, transactions and data at every layer.
Encryption in transit and at rest
TLS protects every session, while sensitive data is encrypted at rest in segregated environments.
Continuous monitoring
Automated and human review detects unusual activity and escalates it to your team.
Step-up authentication
One-time codes and authorisation checks protect high-risk actions such as transfers and profile changes.
Real-time alerts
Instant portal and email notifications for account activity and security events.
Biometric access
Use face or fingerprint recognition on supported devices; biometric data never leaves your device.
Automatic session lock
Sessions expire after inactivity so an unattended device cannot be used to access your accounts.
Simple habits that stop fraud
- Never share your password, PIN or one-time codes - Quantessa will never ask for them
- Use a unique password for your accounts and a password manager
- Enable multi-factor authentication where available
- Check your statements and alerts regularly for unfamiliar entries
- Only sign in through qctba.com or the official Quantessa app
- Be skeptical of urgent emails, calls or messages about your account
Report fraud
Freeze instantly
Customers can freeze debit and credit cards instantly from the mobile app or by contacting support.
Transfer reversals
Eligible transfers can be scheduled for automatic reversal if something goes wrong.
Zero liability
You are not liable for unauthorized transactions reported promptly on your account.
Security questions
Does Quantessa Capital Trust ever ask for my password?
How does the time-out on my session work?
What should I do if I lose my phone?
Are my deposits insured?
Secure from the first conversation
Begin a relationship with strong authentication, transaction alerts and a named team from day one.